CHI TIẾT NGHIÊN CỨU …
Tiêu đề
Examining a Change Process from a Systems Thinking Perspective: a Case Study from One Academic Department
Tác giả
Lin M.-F.G.; Eichelberger A.; Leong P.
Năm xuất bản
2020
Source title
TechTrends
Số trích dẫn
1
DOI
10.1007/s11528-020-00525-0
Liên kết
Tóm tắt
In today’s rapidly changing world, higher education is faced with challenges stemming from globalization versus localization, corporatization versus liberal arts values, and public versus private good. These challenges require creative approaches and innovations to develop new solutions. Additionally, tensions also exist within institutional sub-units such as academic departments. In response to similar pressures and declining enrollment, one university academic department held a day-long retreat to reexamine its programs and discuss curriculum and program modifications to better meet student needs. This paper used a systems thinking approach to unpack the creative tensions that arose at the individual faculty, department, and institutional levels during the implementation of the retreat and described their implications. Based on the findings, we recommend four strategies for administrators and faculty members to facilitate change efforts within their system: to motivate faculty, to mobilize diverse stakeholders, to creatively push boundaries, and to implement transparency to promote collaboration. © 2020, Association for Educational Communications & Technology.
Từ khóa
Case study; Design thinking; Faculty development; Higher education; Organizational change; Strategic planning; Systems thinking
Tài liệu tham khảo
Ary D., Jacobs L.C., Irvine C.K.S., Walker D., Introduction to Research in Education (10 Edition), (2018); Becher T., Trowler P.R., Academic Tribes and Territories, (2001); Brown T., Wyatt J., Design thinking for social innovation, Stanford Social Innovation Review, Winter, 2010, pp. 29-35, (2010); Cabrera D., Colosi L., Lobdell C., Systems thinking, Evaluation and Program Planning, 31, 3, pp. 299-310, (2008); Chen Y., Gupta A., Hoshower L., Factors that motivate business faculty to conduct research: An expectancy theory analysis, Journal of Education for Business, 81, 4, pp. 179-189, (2006); Clark B.R., Creating Entrepreneurial Universities: Organizational Pathways of Transformation, (1998); Coyne R., Wicked problems revisited, Design Studies, 26, 1, pp. 5-17, (2005); Estes B., Predicting productivity in a complex labor market: A sabermetric assessment of free agency on Major League Baseball player performance, Business Studies Journal, 3, pp. 23-58, (2011); Estes B., Polnick B., Examining motivation theory in higher education: An expectancy theory analysis of tenured faculty productivity, International Journal on Management, Business and Administration, 15, 1, pp. 1-7, (2012); Gittell J.H., A theory of relational coordination, Positive Organizational Scholarship: Foundations of a New Discipline, pp. 279-295, (2003); Golembiewski R.T., Vigoda E., Organizational innovation and the science/craft of management, Current Topics in Management, 5, pp. 263-280, (2000); Grohs J.R., Kirk G.R., Soledad M.M., Knight D.B., Assessing systems thinking: A tool to measure complex reasoning through ill-structured problems, Thinking Skills and Creativity, 28, pp. 110-130, (2018); Hardre P.L., Beesley A.D., Miller R.L., Pace T.M., Faculty motivation to do research: Across disciplines in research-extensive universities, The Journal of the Professoriate, 5, 1, pp. 35-69, (2011); Henderson C., Beach A., Finkelstein N., Facilitating change in undergraduate STEM instructional practices: An analytic review of the literature, Journal of Research in Science Teaching, 48, 8, pp. 952-984, (2011); Hu Q., Gill T.G., IS faculty research productivity: Influential factors and implications, Information Resources Management Journal, 13, 2, pp. 15-26, (2000); Jarvis P., Universities and Corporate Universities: The Higher Learning Industry in Global Society, (2013); Kerr N.L., Tindale R.S., Group performance and decision making, Annual Review of Psychology, 55, 1, pp. 623-655, (2004); Kezar A., Departmental cultures and non-tenure-track faculty: Willingness, capacity, and opportunity to perform at four-year institutions, Journal of Higher Education, 84, 2, pp. 153-188, (2013); Kok S.K., McDonald C., Underpinning excellence in higher education – An investigation into the leadership, governance and management behaviours of high-performing academic departments, Studies in Higher Education, 42, 2, pp. 210-231, (2017); Kowch E.G., Introduction to systems thinking and change, Learning, Design, and Technology, pp. 1-14, (2019); Lin M.F.G., Eichelberger A., Flip that meeting: Online consensus building in an academic department, International Journal for Educational Media and Technology, 13, 2, pp. 44-52, (2019); Lin M.F.G., Eichelberger A., Transforming faculty communication and envisioning the future with design thinking, TechTrends, 64, 2, pp. 238-247, (2020); Manning K., Organizational Theory in Higher Education, (2017); McCaffery P., The Higher Education manager’s Handbook: Effective Leadership and Management in Universities and Colleges, (2018); Merriam S.B., Qualitative Research: A Guide to Design and Implementation (3Rd Edition), (2009); Newman F., Couturier L., Scurry J., The future of higher education: Rhetoric, reality, and the risks of the market, John Wiley & Sons, (2010); Ramaley J.A., The changing role of higher education: Learning to deal with wicked problems, Journal of Higher Education Outreach and Engagement, 18, 3, pp. 7-22, (2014); Saldana J., The Coding Manual for Qualitative Researchers (3Rd Edition), (2015); Schnackenberg A.K., Tomlinson E.C., Organizational transparency: A new perspective on managing trust in organization-stakeholder relationships, Journal of Management, 42, 7, pp. 1784-1810, (2016); Schneider B., Ehrhart M.G., Macey W.H., Organizational climate and culture, Annual Review of Psychology, 64, 1, pp. 361-388, (2013); Senge P.M., Kleiner A., Roberts C., Ross R., Smith B., The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization, (2014); Senge P.M., The Fifth Discipline: The Art and Practice of The Learning Organization, (2006); Tan C.S.L., Smyrnios K.X., Xiong L., What drives learning orientation in fast growth SMEs?, International Journal of Entrepreneurial Behavior & Research, 20, 4, pp. 324-350, (2014); Wieman C., Perkins K., Gilbert S., Transforming science education at large research universities: A case study in progressxs, Change: The Magazine of Higher Learning, 42, 2, pp. 6-14, (2010); Yousuf M.I., Using experts’ opinions through delphi technique, Practical Assessment, Research & Evaluation, 12, 4, pp. 1-8, (2007)
Nơi xuất bản
Springer
Hình thức xuất bản
Article
Open Access
Nguồn
Scopus