The undergraduate that could: Crafting a collaborative student training program
Rex J.A.; Whelan J.L.A.
2019
College and Undergraduate Libraries
3
10.1080/10691316.2018.1535923
Since the mid-nineteenth century, student worker programs have been an integral component of academic libraries, and the evolution of the profession has put more students, even undergraduates, into positions with greater responsibility, raising questions about the level of expertise of which undergraduate students are capable. The authors address these questions through the lens of the collaborative redevelopment of two distinct library student worker programs at a small liberal arts college. Included is a discussion of successes and challenges, as well as a consideration of the benefits of a “cross-library” support system in developing such a program. © 2018, © 2018 The Author(s). Published with license by Taylor & Francis Group, LLC.
collaboration; music libraries; student library assistants; training; Undergraduates
Bodemer B.B., “They CAN and They SHOULD: Undergraduates Providing Peer Reference and Instruction.”, College & Research Libraries, 75, 2, pp. 162-178, (2014); Borin J., “Training, Supervising and Evaluating Student Information Assistants.”, The Reference Librarian, 34, 72, pp. 195-206, (2001); Brenza A., Kowalsky M., Brush D., “Perceptions of Students Working as Library Reference Assistants at a University Library.”, Reference Services Review, 43, 4, pp. 722-736, (2015); Comer A.D., “Searching for Solutions: Supervising Student Employees.”, Journal of Access Services, 1, 4, pp. 103-113, (2004); Connell R.S., Mileham P.J., “Student Assistant Training in a Small Academic Library.”, Public Services Quarterly, 2, 2, pp. 69-84, (2006); Faix A.I., “Peer Reference Revisited: Evolution of a Peer-Reference Model.”, Reference Services Review, 42, 2, pp. 305-319, (2014); Faix A.I., Bates M.H., Hartman L.A., Hughes J.H., Schacher C.N., Elliot B.J., Woods A.D., “Peer Reference Redefined: New Uses for Undergraduate Students.”, Reference Services Review, 38, 1, pp. 90-107, (2010); Gibbs W.J., Chen C., Bernas R.S., “Group Instruction and Web-Based Instructional Approaches for Training Student Employees.”, Journal of Computing in Higher Education, 13, 1, pp. 71-90, (2001); Gonnerman K., Johnson K., “Peer Reference Assistants in a Small Liberal Arts College: Case Study.”, Reference Services Review, 44, 3, pp. 292-308, (2016); Hasty D.F., “Student Assistants as Library Ambassadors: An Academic Library’s Public Relations Initiative.”, Technical Services Quarterly, 18, 2, pp. 31-40, (2001); Holtze T.L., Maddox R.E., “Student Assistant Training in a Multi-Library System.”, Technical Services Quarterly, 19, 2, pp. 27-41, (2002); Manley L., Holley R.P., “Hiring and Training Work-Study Students: A Case Study.”, College & Undergraduate Libraries, 21, 1, pp. 76-89, (2014); Neuhaus C., “Flexibility and Feedback: A New Approach to Ongoing Training for Reference Student Assistants.”, Reference Services Review, 29, 1, pp. 53-64, (2001); Peters T., “Taking Librarians Off the Desk: One Library Changes Its Reference Desk Staffing Model.”, Performance Measurement and Metrics, 16, 1, pp. 18-27, (2015); Power J.L., “Training 2.0–Library Assistants in the Age of Information.”, Journal of Access Services, 8, 2, pp. 69-79, (2011); Whelan J.L.A., Hansen A., “Personal Research Sets the Stage for Change.”, The Reference Librarian, 57, 1, pp. 67-83, (2017); White E.C., “Student Assistants in Academic Libraries: From Reluctance to Reliance.”, The Journal of Academic Librarianship, 11, 2, pp. 93-97, (1985)
Routledge
Article
Scopus