CHI TIẾT NGHIÊN CỨU …
Tiêu đề
Facilitated difficult dialogues on racism: a goal-based approach
Tác giả
Ramasubramanian S.; Sousa A.N.; Gonlin V.
Năm xuất bản
2017
Source title
Journal of Applied Communication Research
Số trích dẫn
23
DOI
10.1080/00909882.2017.1382706
Liên kết
Tóm tắt
Racist incidents are moments that highlight the systemic racism that still exists within higher education. In 2016, the College of Liberal Arts at a historically White, Southern institution in the U.S. responded to a racist incident on campus by setting up a series of ‘Difficult Dialogue on Campus Race Relations’ sessions that gave participants the opportunity to reflect and respond to the incident. Drawing on literature about racial dialogues and social identity theory, the sessions were designed to promote active listening, build empathy, and provide practical tools to combat everyday racial microaggressions. We describe how communication design elements (such as small group settings, localized case studies, role-play, and ground rules) were tailored to fit the needs of various group settings and analyze participants’ feedback about the perceived impact of these dialogues. We present a goal-based dialogue framework as a model to facilitate difficult dialogues in a variety of applied communication contexts. © 2017 National Communication Association.
Từ khóa
communication design; Dialogue; diversity; race and racism; social identity
Tài liệu tham khảo
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Nơi xuất bản
Routledge
Hình thức xuất bản
Article
Open Access
All Open Access; Green Open Access
Nguồn
Scopus